FAQ - Frequently asked questions

Wonder.me can be used at no cost regardless of the number of rooms, users, participants & guests. There are no hidden fees for the Wonder.me online networking tool.

Besides Wonder.me, there are also other interesting online networking platforms with the possibility of flexible video conversations:

Compared to wonder.me, HyHyve creates an engaging and cozy feeling for participants with its beautiful map – without technical interruptions.

Daniel Brans

Networker NRW

Table of Contents

HyHyve and wonder.me comparison

In this showdown of online event and networking tools, we compare Wonder.me to HyHyve to help you choose the right platform. While Wonder and HyHyve may seem similar at first glance, the differences between them are actually quite significant, and you need to know them to make your online event exceptional.

 HyHyvewonder.me
PricingStarts at 0,03€/minute. Per event/month/year pricing on request. Free[1]
GDPR✅ German company. GDPR compliant.✅ German company. GDPR compliant.[2]
Most common browsers supported✅ Mozilla Firefox, Google Chrome, Apple Safari, Microsoft Edge.❌ Google Chrome, Microsoft Edge[3]
Platforms supported✅ Desktops (Windows, macOS, Linux), tablets (iPad, Android-based devices), mobile devices (iOS, Android-based devices).❌ Desktops (Windows, macOS, Linux)[3]
Broadcast to your participants✅ Yes, speakers can be invited to the stage flexibly .✅ Yes, but the host password has to be shared with speakers to enter the stage.
Record Broadcast❌ No recording feature available.❌ No recording feature available.
Public access✅ Yes, via a public link.✅ Yes, via a public link.
Restricted access✅ Yes, email-based authentication.🟡 Yes, with general room password.
Custom background picture🟡 Yes, but not recommended.✅ Yes
Custom maps✅ Yes, fully customizable, including walls and the option to create buildings/places familiar to participants. 🟡 Yes, but only background-picture.
Maximum participants per "circle" (ad-hoc conversation)✅ Up to 50 people.✅ Up to 15 people.
Maximum participants per room🟡 HyHyve spaces/rooms have an organizational soft limit of 250 participants. Multiple Spaces can be linked. [4]✅ Wonder recommends having a maximum of 1500 participants per room

[1] According to the rumors, until the end of 2021.
[2] According to their statement.
[3] According to supported devices and browsers help article.
[4] We recommend dividing rooms if more than 250 participants are expected to ensure that the rooms do not become overly large and participants “get lost”. HyHyve can provide a high level of interactivity by switching off linked rooms at off-peak times with fewer participants.

This comparison was updated on 24.05.2021.

If you are looking for a Wonder.me alternative, think about...

Who owns your participants' data?

How do you keep your participants engaged?

Are all of your participants' devices supported?

What is wonder.me?

Wonder.me is a very comprehensive communication, event, and networking tool. With the tool, it is possible to create ad-hoc and instant meetings between participants of a wonder “room” via video and audio. Over 1,000 people can participate per room and join ad-hoc conversations (called “circle”) of up to 15 people. [4] Within this room, admins have the option of starting a broadcast to all participants of the “room”. A chat function rounds things off and helps to exchange contact details, information, and links.

Compared to tools like Zoom or Teams, the ability to quickly get together in groups and easily network is striking!

What should I be aware of when using wonder.me?

Technically, Wonder works very well, but there are some areas you should consider as there are some points that are not directly related to wonder.me but to the overall event organization. 

The wonder room and tool design

The graphics of the provider show a really structured representation of the interface. Basically, everything seems to be clear and self-explanatory. However, if you then use the tool in the browser, it can be a little sluggish in the networking area, a little more pixelated than expected, and “bumping together” is not widely known as a way of connecting to people. In addition, the mobility of the individual participants decreases with an increased number of participants.

Advice: How to prepare your participants for the wonder app usage

As the mechanism of “bumping together in a virtual venue” is currently not known to everyone, therefore, it’s helpful to have “practice sessions” with your participants in advance (e. g. online networking and after-work session a couple of days earlier). 

Limited mobile and browser support

Unfortunately, the wonder website does not clearly state that the wonder tool doesn’t support mobile devices such as iPhones and tablets like iPads, or other similar devices. Furthermore, it would be best to keep in mind that Mozilla Firefox and Apple Safari are generally not supported. The wonder app offers official support for the chromium-based browsers Microsoft Edge and Google Chrome. You can find more information on supported devices on the wonder support website. [5]

Advice: How to deal with the limited mobile and browser support

Although most users are already using chromium-based browsers like Google Chrome or Microsoft Edge, you should consider recommending using one of the supported browsers to your participants. [6] As “clicking on links” leads to a start of the user’s standard browser, ensure that the browser recommendation is communicated often and clearly. As selecting the right browser and joining the wonder room can sometimes be tricky, you can implement a support hotline and or team during your event to guarantee a seamless experience. 

[5] According to their FAQ article, wonder recommends having a maximum of 1500 participants per room. One circle can currently hold 15 participants.

[6] Supported devices and browsers on the wonder help website: Supported browsers and platforms of the wonder app

[7] Market shares of the most used browser versions worldwide in April 2021: Statistics from April 2021

This section was updated on 18.05.2021.

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Due to high demand, we have to pause English language requests. However, you can support us!

 

We are looking for English and German speakers to support our Customer Success Team. If you know someone, please send a message directly to thomas@hyhyve.com!

 

Thank you for your understanding and support!

 

In the meantime, if you want to try HyHyve on your own, you can create your own space in the Free Plan on our Pricing page: Setup Free Space on our Pricing Page.

 

Your Team HyHyve 🎉